Privacy Policy

This Privacy Policy describes how Aetheal by Seagull Healthcorp (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website or otherwise interact with us.

Secure Interactions
At Aetheal by Seagull Healthcorp , your privacy and security are our top priorities. We ensure safe communication and transactions through these measures:
Official Channels: We only contact you via our official phone number +91-9772751161 and email address saurabh@seagullhealth.com. Please disregard any messages from other sources.
Secure Payments: All payment requests are processed securely through our website or RBI-approved payment gateways. We never request payments through third-party accounts or unofficial links.
Verifying Communications: If you receive any suspicious communication claiming to be from Aetheal, do not respond or share personal information. Instead, contact us directly through our official channels for verification.

Collecting Personal Information
When you visit our website, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Personal information refers to any data that can uniquely identify you.

Device Information:
Examples of information collected include browser version, IP address, time zone, cookie data, pages or products you view, search terms, and how you interact with the site.
Purpose of collection: To load the website accurately for you and perform analytics to improve user experience.
Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.

Order Information:
Examples of information collected include your name, billing and shipping address, payment details, email address, and phone number.
Purpose of collection: To provide products or services, process payments, arrange shipping, provide order confirmations or invoices, communicate with you, screen orders for potential risk or fraud, and share updates about products or offers as per your preferences.
Source of collection: Collected directly from you during checkout or account registration.

Customer Support Information:
Purpose of collection: To assist you with your inquiries or resolve complaints.
Source of collection: Collected directly from you during interactions with our customer support team.

Minors
We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at the email address below to request deletion.

Sharing Personal Information
We may share your personal information with trusted service providers to help us provide services and fulfill our contracts with you, such as payment gateways, shipping providers, and marketing platforms. We may also share information if required to comply with applicable laws, respond to lawful requests, or protect our rights.

Behavioural Advertising
We may use your personal information to provide you with relevant advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by adjusting your browser or ad platform settings.

Using Personal Information
We use your personal information to provide our services to you, which includes offering products for sale, processing payments, fulfilling your orders, and keeping you informed about new products, services, and offers.

Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Cookies
Our website uses cookies to improve your browsing experience by remembering your preferences and analyzing website traffic. You can manage or disable cookies through your browser settings; however, certain website features may not function properly without cookies.

Withdrawal of Consent
You have the right to withdraw your consent for us to process your personal data at any time. To withdraw your consent, please email us at saurabh@seagullhealth.com. Please note that withdrawal of consent may affect our ability to provide certain services.

Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

Contact
If you have questions, concerns, or complaints about our privacy practices, please contact us at:
Email: saurabh@seagullhealth.com
Phone: +91-9772751161